EXPERIENCE
SOCIAL MEDIA CONTENT MODERATOR
COGNIZANT | JULY 2018 - JULY 2019
Implemented community guidelines on various reported media
Analyzed data to help improve my team's rank
Use market specific knowledge, signals and insights to spot and scope scalable solutions to improve the support of our community of users
CUSTOMER SERVICE ASSOCIATE
WALGREENS | APRIL 2016 - JULY 2019
Provided a genuine customer experience for customers entering the store and excelled in assisting them with questions
Kept track of the register and carried out purchases
BEHAVIORAL HEALTH TECHNICIAN
GRACEPOINT WELLNESS | AUG 2017 - AUG 2018
understand and implement individual treatment plans, record patient behavior and provide a safe, supportive environment for the patients.
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