PROFESSIONAL SUMMARY
Highly adaptable and dedicated healthcare professional with over 7 years of diverse healthcare experience in large hospitals and physician’s offices. Service oriented and skilled in patient education.
CORE EXPERTISE
Team Leadership
Scheduling & Tracking
Database Management
Customer Service
Communications
Patient Relations
Inventory Management
Process Management
Microsoft Word
Microsoft PowerPoint
CPR certified
ACADEMIC CREDENTIALS
Master of Public Health
Benedictine University
Bachelor of Science Healthcare Management
Clayton State University
PROFESSIONAL EXPERIENCE
United Allergy Services
Clinical Allergy Specialist
2011-2013
Utilized skills as a clinical professional in performing specialized duties such as administering allergy skin tests and the formulation and preparation of allergy medication. Delivered patient education and overall effectiveness of the immunotherapy processes, while consistently meeting strategic goals of the company.
Delivered safe and efficacious clinical outcomes to include the administration
of quality allergy testing in addition to subcutaneous injections and the formulation and preparation of allergen immunotherapy.
Educated patients on the proper administration of immunotherapy injections
as well as advocated for strong compliance throughout their treatment plan.
Ensured that patients completed all appropriate paperwork and that insurance
eligibility was verified prior to test and immunotherapy as appropriate.
Handled and submitted all billing documentation to the appropriate office.
Developed and maintained effective and professional relationships with the
providers and other medical office staff.
Performed other administrative duties as required and assigned.
Coordinated pharmaceutical requests to verify and expedite prescription orders.
Dr. Vannapalli, M.D. Internal Medicine
Clinical Administrative Assistant
2009-2011
Provided administrative support to the health clinic by offering high level care to diverse patient populations. Managed front office functions which included customer service, patient relations, billing and collections and records management. Succeeded in optimizing delivery of care by automating charting systems and continuously measuring performance metrics.
Employed organizational skills to handle the multi-faceted administrative duties for a busy internal medicine practice.
Maintained Department of Veteran Affairs disabled veteran program ensuring accuracy on data entry and tracking of 300+ disabled patients and their follow-up schedules.
Improved the organization of patient files and practice records, instituting new systems that saved time
Performed a variety of functions ranging from ...
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